Privacy Policy

Last updated: January 2026

At CeilingFans.com.au, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

1. Information We Collect

CeilingFans.com.au is primarily an informational affiliate website. We collect minimal personal information:

  • Contact Form Submissions: If you contact us through our website, we collect your name, email address, and any information you provide in your message.
  • Analytics Data: We collect anonymised data about how visitors use our website, including pages visited, time spent on pages, and general geographic location (country/region level only).
  • Cookies: We use essential cookies to improve your browsing experience and analytics cookies to understand site usage patterns.

2. How We Use Your Information

We use collected information for the following purposes:

  • To respond to your enquiries and provide customer support
  • To improve our website content and user experience
  • To analyse website traffic and usage patterns
  • To ensure the security and proper functioning of our website

3. Affiliate Links and Third-Party Services

Our website contains affiliate links to Amazon.com.au. When you click on these links:

  • You will be redirected to Amazon's website, which operates under its own Privacy Policy.
  • Amazon may set cookies to track the referral for commission purposes.
  • We do not have access to any purchase or payment information from Amazon.

Affiliate Disclosure: As an Amazon Associate I earn from qualifying purchases. This means if you click on a product link and make a purchase on Amazon, we may receive a small commission at no extra cost to you.

4. Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential Cookies: Required for basic website functionality, such as remembering your preferences.
  • Analytics Cookies: Help us understand how visitors interact with our website. This data is anonymised and used only to improve our content.
  • Third-Party Cookies: Amazon and other third-party services may set their own cookies when you interact with their content or follow affiliate links.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain contact form submissions for up to 12 months to handle enquiries and follow-up questions. Analytics data is retained in anonymised form for up to 26 months for trend analysis.

7. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Complain to the Office of the Australian Information Commissioner (OAIC)

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

This Privacy Policy complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).